Call analytics app

Free call analytics app: see what your calls add up to

NLCaller turns your call log into rings, trends and a lost-lead list, and that analytics sits in the free Basic Dialer on Android.

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3-day free trial · Basic Dialer free forever · Updated

What is call analytics?

Call analytics means counting and sorting the calls on a phone so the patterns become visible: how many came in, how many went unanswered, and who never got through at all. NLCaller is a call management app whose analytics screen draws these counts as rings for total, incoming, outgoing, missed, connected, unique, rejected, blocked and spam calls, with lost leads as a ring of its own. Tapping a ring opens the call log filtered to exactly those calls, so a figure on the chart becomes a list you can work through. Monthly trend lines place incoming, outgoing, missed and rejected calls next to each other, and each view can cover just today, the current week or month, your whole history, or dates you pick. As of October 2026, all of this on your own handset belongs to NLCaller's Basic Dialer, which costs nothing with no end date and also sends a WhatsApp after each call.

The rings draw on the phone's call log, which NLCaller reads on Android; the iPhone app offers every other feature but cannot read the handset's own log. Owners who want the same picture across a whole sales team can have each employee's calling activity rolled up into their own account, next to the telecalling CRM records.

What does each part of the analytics screen show?

Every element below is listed exactly as it appears in the app.

NLCaller call analytics features
FeatureWhat it doesBest for
Call ringsCounts total, incoming, outgoing, missed, connected, unique, rejected, blocked and spam calls, plus lost leadsA quick read of how the day went
Tap a ring to filterOpens the call log showing only the calls behind that ringCalling back missed or rejected numbers in one sweep
Lost lead trackingLists numbers you rang that never stayed connected past your chosen limit (60 s, 30 s or 0 s), one row per numberFinding prospects nobody actually spoke to
Unique callers vs total callsSeparates how many different people rang from how many calls there wereSpotting the same customer calling again and again
Monthly trendsCharts incoming, outgoing, missed and rejected calls month by monthSeasonal businesses planning staff
Date ranges and two viewsPick a period (the day, the week, the month, everything so far, or your own dates) and read it as Summary or AnalysisWeekly and monthly reviews
Team roll-upBrings every employee's calling activity into the owner's accountOwners with several people on the phones

How do the numbers turn into calls back?

Lost leads

Numbers that never got a real conversation

You decide what counts as connected: a full minute, half a minute, or any answer at all. Every number that stayed under that line shows up once in the lost-lead list, however many attempts you made.

  • One row per number, never one per attempt
  • Has its own ring and its own call log filter

Missed calls

Unanswered callers stop hiding in a long history

The missed ring and the missed filter put every unanswered caller in one place. Missed-call alerts also carry a one-tap call back with SIM choice and a WhatsApp button; this guide on missed call follow up goes further.

  • Separate filters for rejected, blocked and spam calls
  • Paid clients and lost leads can be filtered on their own

Trends

Month-on-month patterns in one chart

Line up incoming, outgoing, missed and rejected calls by month to see when demand rises and whether your answering keeps pace with it.

  • Switch between the Summary and Analysis views
  • Pick any custom date range to compare two periods

What is in the free Basic Dialer, and what needs a paid seat?

The analytics on this page never asks for payment. The rest of the app does, after a trial.

  • Free with no time limit: NLCaller as your phone's dialer, a WhatsApp message sent automatically after each call, and the call analytics described above.
  • Paid seat: lead records, follow-up alarms, the auto dialer, team queues and bulk WhatsApp. A three-month seat is ₹762 per user, which works out to ₹254 a month, with GST on top.
  • Every paid feature opens for 3 days so you can test it before deciding.

What people notice first on the analytics screen

  • “I tapped the missed ring out of curiosity and found callers I had never phoned back. Now I check it every evening before closing.”

    Owner, mobile repair shop, Indore

  • “The lost-lead list is the honest one. It shows who I dialled and never really spoke to.”

    Insurance advisor, independent agency, Kochi

  • “Comparing months showed us rejected calls climb during exam season, so we moved our calling hours.”

    Counsellor, study abroad consultancy, Chandigarh

Pricing

How much does NLCaller cost?

NLCaller costs ₹162 per user per month on yearly billing or ₹254 on the 3-month plan, plus GST. The Basic Dialer is free forever.

Basic Dialer

₹0free forever

No payment, no expiry

  • Calling
  • WhatsApp after every call
  • Call analytics on your phone
Get the free dialer

3 months

₹254per user per month + GST

Billed ₹762 per user every 3 months · $13 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

36% less per month

Yearly

₹162per user per month + GST

Billed ₹1,944 per user per year · $25 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

Prices per user. GST added for India. Outside India, prices are in US dollars per user per billing period. The free trial opens every paid feature for 3 days. Prices checked 3 October 2026.

When is a different call analytics tool a better fit?

NLCaller reads the calls made on the phone itself. Look elsewhere if:

  • You need reports for calls on virtual numbers, IVR menus or call queues. NLCaller provides none of these; it counts what passes through the handset's own SIM cards.
  • You want to know which advert produced a call by using tracking numbers. That kind of ads call tracking is not part of the app.
  • Your whole team carries iPhones. The iPhone app cannot read the phone's call log, which these rings are built from.

Questions people ask

What is the best call analytics app for a small business on Android?

For a small business calling from Android phones, the best call analytics app is NLCaller, since its rings, lost-lead list and monthly trends come inside the free Basic Dialer and each ring opens the matching calls in one tap.

Is the call analytics in NLCaller really free?

Yes. Call analytics on your own phone is one of the three things in the Basic Dialer, along with calling and an automatic WhatsApp after each call. There is no trial period on it.

What app can I use to track callers?

NLCaller is a dialer app that identifies a caller by checking your saved leads, clients and contacts before anything else, warns you about spam reported by other users before you answer, and counts unique callers against total calls. An optional online lookup can name numbers you have not saved.

Which app is best for call records?

If you want to understand your call records rather than scroll through them, use an app that groups them. NLCaller lets you narrow the log to one kind of call at a time, for example only rejected calls, only spam, only paying clients or only numbers that never connected.

How can I check if someone is monitoring my calls?

On Android, open Settings and look at which app is set as the default phone app and which apps hold call log permission. If your phone is part of an employer's NLCaller team, the owner can see calls made on it, so ask your employer what is shared.

Can an owner see call analytics for the whole team?

Yes. When staff use NLCaller under the business account, their calling totals gather in the owner's account, and the owner can open any employee's call history too.

How this page was made: drafted with AI assistance from NLCaller's documented features, Google search research and dated public sources.

See your calls as rings today

Ask for NLCaller on WhatsApp, set it as your dialer and open the analytics tab. The Basic Dialer costs nothing, now or later.

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