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Call log CRM
Call log CRM that turns your phone's call history into leads
NLCaller is a call log CRM: each number in your Android call history can carry a lead status, remark, follow-up and source tag.
10:425G ▮▮▮
Call log
AllMissedPaid clientsLost leadsSpam
- Priya S.Lead · Interested10:41
- Gupta TradersPaid client · renews in 5 days10:12
- Rakesh M.Lead · Follow-up today9:58
- +91 80••• ••451Reported as spam by other users9:40
- Neha K.Lead · Quote sent9:21
- Arjun P.New lead · JustDial9:05
Missed call · Gupta TradersCall backWhatsApp
What is a call log CRM?
A call log CRM is software that reads the list of calls on a phone and treats each number as a customer record, so calling history and sales notes stop living in two separate places. NLCaller does this on Android by becoming the phone's dialer: every incoming, outgoing and missed call already sits beside the lead's status and last remark, and any caller can be saved as a lead with only the mobile number. Filters cut the log down to just the paying customers, just the lost leads, just the spam, or any call direction you pick, and tapping any analytics ring narrows it to those calls instantly. If you switch it on, unknown callers become contacts by themselves sixty seconds after hanging up, tagged with a prefix. As of October 2026, the free Basic Dialer already includes calling and on-phone call analytics; on iPhone, everything works apart from access to the handset's call log.
The log is where most small businesses already keep their sales history without meaning to. Turning it into a telecalling CRM just means giving each line a status and a next step.
What can you do with the call log in NLCaller?
| Feature | What it does | Best for |
|---|---|---|
| Log filters | Shows only missed, incoming, outgoing, connected, rejected, blocked or spam calls | Working through one kind of call at a time |
| Paid clients and lost leads filters | Picks out paying customers or numbers that never got through | Service calls and win-back rounds |
| Unique numbers view | Counts each caller once instead of every call | Seeing how many people really called |
| Save as lead | Turns a log entry into a lead with just the number | Enquiries that came in by phone |
| Auto-save callers | Creates a contact for each new caller 60 seconds later, labelled with a prefix | Shops and clinics with many first-time callers |
| Dial from the log | Feeds call-log numbers into an auto dialer session | Calling back yesterday's missed calls in one go |
| Analytics rings | Totals for each call type; a tap filters the log | Owners checking the day's calling |
How does a call log entry become a lead?
Picture an unknown number ringing a furniture showroom in Vadodara (a worked example, not a customer record).
- The call comes in. The number is unknown, so the call screen shows it plainly, with a spam warning if other users have reported it.
- Save it during or after the call. Tap to save the lead with the mobile number, and use voice input for the name and what the customer wants.
- Tag the source and status. Mark it as a walk-in, JustDial, IndiaMART or any custom source, and set the first stage of your pipeline.
- Set the next step. Pick a follow-up time. The reminder rings like an alarm and offers call back or WhatsApp.
- Next time, the log knows. When the customer calls again, the name, status and last remark appear on the call screen before you answer.
What happens to the call log when you change phones?
Related searches show many people worry about losing call history. NLCaller keeps it with the account.
- Calls, leads, statuses, remarks, follow-ups and clients are backed up to your account and restored when you sign in on a new phone.
- You choose which SIMs back up, so a personal SIM's history can stay off the account.
- Excluded numbers never enter backup or any automation.
- A sync log shows what ran and when, with a retry button and a sync-everything-again option. For trends over time, see the call analytics app.
What changed once the call log became the CRM
“My call log was already my customer list. Now each number has a status and a note, so I stopped keeping a register.”
Proprietor, furniture showroom, Vadodara
“The lost leads filter shows numbers we dialled that never really connected. That is our first job every Monday.”
Sales coordinator, solar panel dealer, Nashik
“I changed my phone and signed in. The calls, notes and reminders were all back.”
Agent, property consultancy, Thane
Pricing
How much does NLCaller cost?
NLCaller costs ₹162 per user per month on yearly billing or ₹254 on the 3-month plan, plus GST. The Basic Dialer is free forever.
3 months
₹254per user per month + GST
Billed ₹762 per user every 3 months · $13 outside India
- Every feature in the app
- Leads, auto dialer, reminders and WhatsApp CRM
- Team features, attendance and web dashboard
36% less per month
Yearly
₹162per user per month + GST
Billed ₹1,944 per user per year · $25 outside India
- Every feature in the app
- Leads, auto dialer, reminders and WhatsApp CRM
- Team features, attendance and web dashboard
Prices per user. GST added for India. Outside India, prices are in US dollars per user per billing period. The free trial opens every paid feature for 3 days. Prices checked 3 October 2026.
When should you look at another call log tool?
NLCaller is built around the phone's own calls. It may not fit if:
- Your team calls mainly from iPhones and needs the phone's own call log in the CRM; NLCaller cannot read it on iPhone.
- You need call logs from desk phones or a cloud call centre rather than mobile SIMs.
- You want the app itself to record every call; NLCaller imports recordings the phone already makes.
Questions people ask
What is the best call log CRM for Android phones?
The best call log CRM for Indian teams on Android is NLCaller, because it takes over as the dialer: each call is stored next to its lead from the start, and the log filters by missed, connected, paid clients and lost leads.
What is NLCaller?
NLCaller is a call log CRM and call management app. It sits in place of the dialer and layers on lead records, reminders, list calling and automatic WhatsApp, with a web dashboard for owners.
Is there a free call log analytics app?
Yes. NLCaller's free Basic Dialer includes call analytics on the phone, alongside calling and a WhatsApp message after each call. Lead records and filters built on the log come with the paid seat.
How do I back up my call log?
In NLCaller, calls are backed up to your account along with leads and notes, and come back when you sign in on a new phone. You choose which SIMs are included.
Can the owner see employees' call logs?
Yes. Team call logs let the owner see every employee's calls, and team calling activity is rolled up to the owner's account.
Does the call log CRM work on iPhone?
Only partly. On iPhone, NLCaller cannot see the handset's call log, so this part works on Android; leads, reminders and WhatsApp work the same on both.
Related pages
How this page was made: drafted with AI assistance from NLCaller's documented features, Google search research and dated public sources.
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