Follow-up reminders

A follow up reminder app built around the customer you promised to call

NLCaller is a follow up reminder app that links each alert to a lead, rings on time and lets you call from it.

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3-day free trial · Basic Dialer free forever · Updated

What is the best app for customer follow-up?

Calendar and to-do apps remember a time, but they know nothing about the person behind it, so the salesperson still has to hunt for the number, the last conversation and the quote that was sent. NLCaller is a follow up reminder app built into the phone's dialer, and each reminder belongs to a lead. Setting one takes a single tap from the after-call sheet, with presets of 5, 15 or 30 minutes, 1 or 3 hours, tomorrow, a week, a month, or any custom time. When it is due, the phone rings like an alarm clock, even on a locked screen or after a restart. From that ringing screen you can call the customer, read their history, record a remark by voice or push the reminder to a new time. A WhatsApp message can ride along and send itself when the alarm goes off. As of October 2026 reminders sit on the paid plan: ₹254 per user a month billed quarterly, or ₹162 billed yearly, GST extra.

Which reminder settings does NLCaller give you?

Everything below is set per reminder, so each customer can follow their own rhythm.

Follow-up reminder settings in NLCaller
FeatureWhat it doesBest for
Quick presetsFrom 5, 15 or 30 minutes up to 1 or 3 hours, tomorrow, a week or a month ahead, plus any date and time you pickSetting the next step before the caller hangs up
Alarm-style ringingSounds at the exact minute on a locked phone and survives a restartCallers who ignore ordinary notifications
RepeatDaily, weekly, monthly, yearly or every X days, stopping on an end dateRegular check-ins with dealers, retailers or service customers
Attached WhatsAppThe default message, an approved template or your own words, sent when the reminder firesTelling the customer a call is coming
Actions on the alertCall back, open the history, add a remark (typed or spoken) or rescheduleActing without opening three screens
Reminders tabLists pending, completed, today's, tomorrow's and morePlanning the morning
Dial all due todayFeeds today's due follow-ups into one auto dialer sessionTelecallers with dozens of call-backs

Follow up vs reminder: what is the difference?

A follow-up is the action: the second call, the quote, the check-in after a demo. A reminder is the nudge that makes sure the action happens on time. Most reminder apps stop at the nudge. A follow up reminder in a sales context is worth more when the nudge carries the action with it, which is why NLCaller's alert opens straight onto the call button and the customer's notes.

If you are still working out how often to chase a lead and what to say each time, read our guide to following up with leads before setting your reminder defaults.

How do reminders fit into a calling day?

On the alert

The reminder screen is where the work starts

When it rings, everything needed for the call is one tap away, so the follow-up does not turn into a search through WhatsApp chats and notebooks.

  • The customer's calls, chats and remarks one tap away before you dial
  • Voice remarks for callers who are walking or driving
  • Reschedule in one tap if the customer asked for next week

Batch calling

Work through every due call-back in one sitting

Instead of waiting for each alarm, a caller can start a session that dials all of today's follow-ups one after another. Settings for that session live in the auto dialer.

  • Gap between calls leaves time to update the lead
  • Unanswered numbers can be redialled later in the session
  • Pause, skip or stop the run from any screen

Which follow-ups deserve a repeating reminder?

A repeat saves you from setting the same reminder again after every call.

  • A distributor's weekly order call to each retailer on a fixed day.
  • A monthly check-in with a lead who said not now but did not say no.
  • A yearly reminder to call customers before their AC or water purifier service is due.
  • A call every few days during a short decision window, with an end date so it stops by itself. For longer written sequences, a WhatsApp drip series suits better.

Sales staff on reminders that actually interrupt them

  • “A normal notification gets swiped away with the rest. This one rings like a wake-up alarm, and the customer's history is a tap away.”

    Relationship manager, home loan agency, Surat

  • “My retailers expect my call on the same weekday. The weekly repeat means I set each one once and stop worrying about it.”

    Area sales officer, FMCG distributor, Madurai

  • “When a parent asks me to call after the exam results, I pick the date during the call and the reminder brings the whole history back.”

    Admissions executive, engineering college, Bhopal

Pricing

How much does NLCaller cost?

NLCaller costs ₹162 per user per month on yearly billing or ₹254 on the 3-month plan, plus GST. The Basic Dialer is free forever.

Basic Dialer

₹0free forever

No payment, no expiry

  • Calling
  • WhatsApp after every call
  • Call analytics on your phone
Get the free dialer

3 months

₹254per user per month + GST

Billed ₹762 per user every 3 months · $13 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

36% less per month

Yearly

₹162per user per month + GST

Billed ₹1,944 per user per year · $25 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

Prices per user. GST added for India. Outside India, prices are in US dollars per user per billing period. The free trial opens every paid feature for 3 days. Prices checked 3 October 2026.

When is a different reminder tool better?

NLCaller's reminders are built around phone calls to leads. Choose another tool if:

  • Your follow-ups happen by email and you want a nudge when a mail goes unanswered. NLCaller does not send or track email.
  • You need appointment reminders sent to patients or clients as SMS. NLCaller's automatic messages go on WhatsApp only.
  • You want a personal to-do list or habit tracker. A general reminders app will be simpler.

Questions people ask

Which app is best for reminders?

For personal tasks, the reminders app on your phone is usually enough. For calls you have promised customers, NLCaller suits better, because every reminder is attached to a lead and lets you call from the alert.

What is the best follow up reminder app for telecallers?

For telecallers working on Android phones, the best follow up reminder app is NLCaller: reminders ring like an alarm on a locked phone, open on the customer's history, can send a WhatsApp when they fire and can all be dialled together as one session.

What does follow up reminder mean?

It is an alert that tells you to contact someone again at an agreed time, such as a customer who asked for a call next Tuesday.

Will the reminder ring if my phone is locked or restarted?

Yes. NLCaller reminders sound at the exact time on a locked screen and are restored after the phone restarts.

Is NLCaller just a reminder app?

No. NLCaller is a telecalling CRM that takes the place of your phone app, putting reminders beside lead records, call history, an auto dialer and WhatsApp automation.

Can a reminder send a WhatsApp to the customer?

Yes. Attach the default message, an approved template or your own text, and it is delivered the moment the reminder goes off, either in the background through an API provider or by opening WhatsApp ready to send.

How this page was made: drafted with AI assistance from NLCaller's documented features, Google search research and dated public sources.

Keep every promised call-back

Try NLCaller's reminders on your own leads with the 3-day free trial; request the app on WhatsApp.

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