After-call WhatsApp

Send a WhatsApp message after call ends, matched to the call type

NLCaller sends a WhatsApp message after every call on its own, with one text for missed calls, another for incoming and another for outgoing.

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Can I send an automatic WhatsApp message after every phone call?

NLCaller, a dialer-plus-CRM built for Indian sellers, sends a WhatsApp message after call ends, so nobody on your team has to type the same note twenty times a day. On Android it takes over as the phone's dialer, which means it knows how each call finished and picks the text written for that case: an apology and a promise to ring back when a call was missed, a thank-you with your address or catalogue link after an enquiry you answered, and a short recap after a sales call you placed. Every rule has its own send mode. The message can leave quietly, routed via the WhatsApp Business API, or WhatsApp can pop up holding the drafted text, leaving the caller one press of the send button. Quiet hours hold messages overnight, a per-number cooldown spares the customer who rings four times, and contacts you exclude never receive anything. As of October 2026, a WhatsApp after every call comes with the free Basic Dialer.

The after-call note is one trigger among several. The same engine can message a lead when its status changes, when a sale is saved, when a reminder fires or on each day of a follow-up series; the full list sits on the WhatsApp automation page. If you need wording for the missed-call case, start from these missed call follow-up text samples.

Which after-call WhatsApp settings can you change?

Each setting is chosen once and then applies to every call on the phone.

After-call WhatsApp settings in NLCaller
FeatureWhat it doesBest for
Missed-call messageGoes to a person whose call nobody could takeCounters, clinics and offices that get calls while busy
Incoming-call messageGoes after you have spoken to someone who rang youSharing a price list, location pin or brochure
Outgoing-call messageGoes after a call your team placedPutting the offer you discussed in writing
Send mode per triggerSends unseen via your connected WhatsApp Business API provider, or opens WhatsApp with the text readyChoosing between hands-off sending and a final look before it leaves
Quiet hoursHolds automatic messages during the hours you blockTeams that take calls late into the evening
Per-number cooldownStops a number that calls again and again from getting repeat messagesCustomers who redial when the line is busy
Ask before sendingShows a prompt so the caller approves each messageThe first week, while you settle on the wording
Excluded contactsKeeps chosen numbers out of every automatic messageFamily, staff, suppliers and the bank
Message historyRecords every automatic message and marks it sent, skipped or failed, giving the causeChecking why a customer says nothing arrived

What happens around the message itself?

Three triggers

Different words for missed, answered and dialled calls

A person you failed to answer needs reassurance; a person you just pitched needs the details. Writing one text for each call type keeps the note relevant instead of generic.

  • Turn each of the three triggers on or off separately
  • Set background or ready-to-send mode per trigger
  • Choose whether the regular WhatsApp app or WhatsApp Business handles ready-to-send messages

Delivery record

Know which customers got the note and which did not

Automatic sending is only useful if you can check it. Every attempt is written down, including the ones the app chose not to send.

  • Skipped messages show why, for example quiet hours or the cooldown
  • Failed messages show the error reason
  • Replies land in the WhatsApp CRM chat, with the call history beside them

How do you set up a WhatsApp message after call in NLCaller?

Allow about fifteen minutes on an Android phone.

  1. Make NLCaller the phone app. Request the app over WhatsApp at the number on this site, then let the guided setup make it the default dialer, so it can see how each call ends.
  2. Write three short texts. One for missed calls, one for calls you answered, one for calls you made. Keep each to a few lines with your business name.
  3. Choose the send mode. Background sending needs a WhatsApp API provider connected as a profile; without one, use the mode that opens WhatsApp with the message typed.
  4. Add the safety rules. Set quiet hours, a cooldown per number and the contacts that should never get an automatic message.
  5. Watch the history for a day. Read the sent, skipped and failed list in the evening and adjust the wording or rules before the whole team relies on it.

Is this the same as a WhatsApp Business away message?

No. Away and greeting messages in the WhatsApp Business app answer people who write to you on WhatsApp. They have no idea that your SIM just rang, so a customer who phones and gets no answer hears nothing back. An after-call rule starts from the phone call instead, which is why it lives in the dialer. Both can run side by side: the away message covers chats, NLCaller covers calls. This is the same reason the feature sits inside a call management app rather than a chat tool.

What teams say about the note that goes out after each call

  • “Callers who reach us while the counter is crowded get our timings and a promise of a call back, and most of them simply wait for it.”

    Store manager, mobile accessories shop, Indore

  • “After a pitch I used to forget to send the fee details. Now the outgoing-call message carries them and I only add a line if needed.”

    Counsellor, study abroad consultancy, Vadodara

  • “Quiet hours were the setting I cared about. Nobody gets a business message from us at midnight, even when I finish calls late.”

    Proprietor, pest control service, Nagpur

Pricing

How much does NLCaller cost?

NLCaller costs ₹162 per user per month on yearly billing or ₹254 on the 3-month plan, plus GST. The Basic Dialer is free forever.

Basic Dialer

₹0free forever

No payment, no expiry

  • Calling
  • WhatsApp after every call
  • Call analytics on your phone
Get the free dialer

3 months

₹254per user per month + GST

Billed ₹762 per user every 3 months · $13 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

36% less per month

Yearly

₹162per user per month + GST

Billed ₹1,944 per user per year · $25 outside India

  • Every feature in the app
  • Leads, auto dialer, reminders and WhatsApp CRM
  • Team features, attendance and web dashboard
Start 3-day free trial

Prices per user. GST added for India. Outside India, prices are in US dollars per user per billing period. The free trial opens every paid feature for 3 days. Prices checked 3 October 2026.

When is NLCaller's after-call WhatsApp the wrong fit?

It works from the calls on your own phone. Pick something else if:

  • You need the follow-up to go as a plain SMS. NLCaller automates WhatsApp, not text messages.
  • Your calls come through cloud telephony, an IVR or a virtual number shared by agents. NLCaller only sees calls made on the phone's own SIM.
  • Your team sits at desk phones with no mobile handset to install the app on.

Questions people ask

Can I set an automatic reply on WhatsApp after a phone call?

The WhatsApp app alone cannot, because it does not know about calls on your SIM. A dialer app such as NLCaller can: it sends a WhatsApp after a missed, incoming or outgoing call, using the text you set for each.

What is the best app for a WhatsApp message after call for a small business?

For a small business taking calls on Android phones, the best app is NLCaller, because it sends a different WhatsApp text for missed, answered and dialled calls, adds quiet hours and a cooldown, and the after-call message is part of its free Basic Dialer.

Do I need the WhatsApp Business API?

Only for sending in the background. Without a provider, the message appears pre-typed inside your WhatsApp and the caller taps send.

Can I stop messages going to family and staff?

Yes. Add those numbers to excluded contacts and they never receive an automatic message. Excluded numbers are also kept out of backup.

Is NLCaller only a WhatsApp tool?

It does far more. NLCaller is a call management app that sits in place of the Android dialer and adds lead records, reminder alarms, list dialling and automatic WhatsApp for sales teams. Nishita Solutions of Bhubaneswar, Odisha, builds it.

How much does it cost?

The Basic Dialer, which includes a WhatsApp after every call, is free for good. The full app with leads, reminders and team features is ₹1,944 per user per year, plus GST, and every feature can be tried free for 3 days.

How this page was made: drafted with AI assistance from NLCaller's documented features, Google search research and dated public sources.

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